Climate diagnosis
Identifies the factors that drive or hold back your team, with validated methodology.
Organizational climate and culture diagnosis
Organizational Climate & Culture
Your organization's climate and culture flow directly into every customer interaction. We diagnose them with validated frameworks —not as a vague feeling— to reveal what sustains or holds back your team.
I want to diagnose my culture →Why it matters
Why diagnose your climate and culture?
Culture isn't a matter of feelings: it's a measurable structure that determines whether your strategy holds up or stays on paper.
Why it mattersCompanies with engaged teams are 23% more profitable and 18% more productive (Gallup). Climate is the foundation that engagement is built on.
What it's forReveals the structural factors —leadership, recognition, workload, development, purpose— that drive or hold back your team, before they turn into talent flight.
What problem it solvesMost climate diagnostics measure perception without a theoretical framework. We apply validated models —like Denison's or Great Place to Work's Trust Index— so the result is comparable and actionable.
What's included
Organizational culture
Measures how aligned your real culture is with the one your strategy needs.
Validated frameworks
We apply models like Denison's and Great Place to Work's Trust Index, not generic surveys.
Intervention roadmap
A prioritized roadmap to act on what's really holding your team back.
FAQ
Questions about Organizational Climate & Culture
Is it anonymous?
Yes, we guarantee confidentiality to get honest, representative answers.
How often is it measured?
We recommend an annual or semiannual climate and culture study, complemented by more frequent eNPS pulses.
How is this different from Employee Experience?
Climate & Culture is a deeper, periodic diagnosis of the structural factors that sustain engagement. Employee Experience measures the continuous pulse (eNPS, 360°) on top of that foundation.
Let's talk
Ready to truly listen to your customers?
We'll show you how an ADA LAB CX and Voice of Customer program looks on your own data.