For SMBs · Cafés, restaurants, retail, health and services

Your customers leave without a word. ADA tells you.

Schedule your services by chat or a QR code.

  • Build your customer base automatically, with every booking (your CRM).
  • Measure every customer's experience right after the visit.
  • Find out right away if something went wrong, and keep them coming back.

All from your phone, no technical team, up and running today.

  • Made in Chile
  • Prices in CLP with tax
  • Local support in your language
The problem

Customers don't leave all at once. They leave in silence.

You don't have a customer list

You don't know who they are or how to reach them. You can't invite them back or thank your most loyal ones.

So you don't know when they leave

An unhappy customer almost never complains: they just don't come back. You find out weeks later, when sales drop.

You only hear complaints on Google or social media

Reviews and comments are left by a minority, usually the angriest one. The rest of your customers tell you nothing.
Schedule

Schedule your services without losing the booking in the chat

Every booking gets recorded and feeds the rest of the platform.

Book by chat, QR or linkYour customers book through the channel they already use, no new app to install.
Nothing gets lost in the chatEvery booked slot is recorded, with automatic reminders so no-shows go down.
The starting point for everythingEvery booking feeds your CRM and triggers the satisfaction survey right after the visit.
Build

Build your CRM, without typing a thing

No database? Doesn't matter. It builds itself with every booking and every response.

Your customer list, with no effortName, contact and history for every customer, in one place.
It builds itselfWith every booking and every survey answered, without you typing anything.
New vs. frequentSee at a glance who's visiting for the first time and who's already a loyal customer.
Panel de contactos y control de campo de ADA LAB: estado de cada cliente y tasa de respuesta
Measure

Measure the experience and find out right away if something went wrong

A short survey after every visit, with automatic alerts when something goes wrong.

A survey in seconds, by chat or QRFew questions, no friction, right after the visit.
Alerts in the momentIf a customer is unhappy, you find out instantly and can fix it before losing them.
Results in real timeHow you're rated today, this week and this month, from your phone.
Resultados de NPS y CSAT en vivo de ADA LAB
Retain

Give them a reason to come back

Messages and perks based on what each customer experienced, to win them back or reward them.

Win back the ones who had a bad timeAn apology or follow-up message, as soon as you detect a bad experience.
Invite the ones who haven't been back in a whileSegmented campaigns to bring back customers who've drifted away.
Reward the ones who returnWith Ada Loyalty, your frequent customers earn perks and have a real reason to come back.
Grow with AI

An AI that tells you what to improve and how to grow

You don't have to read every comment. The AI does it for you and tells you what to do.

What to improve and what to highlightWhat comes up again and again in your comments, good and bad, summed up in plain language.
Which customers aren't coming backSo you know who to win back before you lose them for good.
Ask whatever you want"What do people complain about most?" — answered in plain language, any time.
Asistente de análisis con IA de ADA LAB respondiendo preguntas sobre los clientes
1 Schedule
2 Build
3 Measure
4 Retain
5 Grow with AI
The cycle

A virtuous circle

Schedule, build your CRM, measure the experience and retain: every turn of the circle means more customers, more loyalty and more profitability for your business.

How it works

Start today, no install required

1 Create your free account In minutes, no card, no contract.
2 Set up your first survey Pick the channel (chat, QR, email) and you're done. We'll help if you want.
3 Start listening From today you get responses, alerts, and your customer list starts growing.
For your type of business

Built for customer-facing businesses

Cafés and restaurants

A QR on the table or a message after the order.

Retail and stores

A survey after the purchase, in-store or on delivery.

Health and services

A message after the appointment or service.

Pricing

Start free. Upgrade only when you grow.

A free plan to start, and paid plans that grow with your business. Prices in CLP including tax, no forced contracts.

FAQ

Frequently asked questions

Is it expensive?

No. You can start free and pay a monthly subscription only when you need to. No forced contracts.

Do I need a customer database already?

No. Most businesses that sign up don't have one. It builds itself with every customer who responds.

Do I need to know tech?

No. If you know how to use a chat app, you can use ADA. And if you get stuck, we help.

Does this replace Google reviews?

No, it complements them. Google shows you the few who write; ADA lets you hear from all your customers.

How soon can I start?

Today. Create your account, set up your survey, and start getting responses.

Can I talk to someone before deciding?

Yes. Book a call and we'll guide you based on your business, no cost, no commitment.
Let's talk

Ready to stop losing customers in silence?

Create your free account and start listening to your customers today.