eNPS, climate and 360° reviews

Employee Experience

There's no great customer experience without teams that sustain it. We measure eNPS, climate and 360° performance to strengthen the internal experience.

I want to measure my team
What's included

eNPS

Measure your employees' loyalty and willingness to recommend.

Organizational climate

Diagnosis of the factors that drive or hold back the team.

360° reviews

Multi-source feedback for team development.

Link to CX

Connect the internal experience with customer results.

FAQ

Questions about Employee Experience

Is it anonymous?
Yes, we guarantee confidentiality to get honest, representative answers.
How often is it measured?
We recommend continuous pulses plus an annual or semiannual climate study.

Ready to truly listen to your customers?

We'll show you how an ADA LAB CX and Voice of Customer program looks on your own data.