Student and educational community experience

Education

We measure the experience and satisfaction of students, parents and community at schools, universities and institutes, to improve retention, climate and quality and accreditation indicators.

I want to measure my community
Why it matters

Why measure experience in education

In education, the satisfaction of students and parents translates into enrollment, retention and reputation. Listening to the community is key to sustaining the project.

Why it mattersStudent and parent experience impacts retention, enrollment and recommendation of the institution.
What it's forTo measure satisfaction and climate at each stage of the cycle, detect dropout risks and support accreditation.
What problem it solvesIt turns the community's perception into actionable indicators for leadership, quality and community life.
What we measure

Student experience

Satisfaction and NPS by program, level or campus.

Voice of parents and community

Surveys to parents, teachers and staff.

Climate and community life

Diagnosis of school or organizational climate.

Accreditation indicators

Systematic, traceable measurement of satisfaction.

FAQ

Questions about Education

Does it help with accreditation processes?
Yes. A systematic measurement of satisfaction provides evidence of quality.
Do you measure parents and teachers?
Yes, the entire educational community.
Is it anonymous?
Yes, we guarantee confidentiality for honest answers.
Let's talk

Ready to truly listen to your customers?

We'll show you how an ADA LAB CX and Voice of Customer program looks on your own data.